Deflect 40% of suspicious claims in your workflow

Bring a human-to-human validation step into your claims workflow for titles, POAs, lienholder releases and sworn proofs of loss.

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Benefits for your platform and your carrier customers

One claim file, one audit trail, one system of record from first notice of loss to settlement.

A claim that stays on your platform end to end

The notarized documents are the one part of the claim that still leaves your system. Now the session starts inside the claim file and the executed document stays within it, so the step with the most legal weight stops breaking the workflow.

Flexible, API-first integration

Configure notarization as a workflow step at first notice of loss or at settlement. Invoke OneNotary by API and get the notarized document, session ID, IDV/KBA status, recording URL and journal hash, routed straight back into the claim file.

The right notary for every claim, in every state

A nationwide network of state-credentialed notary agents, backed by a dedicated in-house enterprise pool, available 24/7 in all 50 states. Notaries fluent in both English and Spanish, support for foreign signers without a social security number, and notary agents trained on your recurring document types.

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How Route deflected 40% of suspicious claims by adding a credentialed human step to its claims workflow

40%

Of suspicious claims deflected

Minutes

For honest customers to finish

Weeks

From kickoff to live in production

Route’s AI could spot a risky package claim, but spotting it didn’t settle it. A flagged “item not received” claim still ended one of two ways. They either pay a claim the team doubted, or deny a customer who might be telling the truth and then absorb the support escalation and public review that follow.

OneNotary’s human validation step was embedded directly into Route’s claims flow, triggered only on the claims it chose to send through. Claimants then complete a short recorded session with a credentialed notary agent and the result comes back to Route’s system.

With 40% of suspicious claims now deflected, honest customers finish the step in minutes. They get instant refunds, CSAT improved, and the integration went live in weeks.

OneNotary has provided us with a powerful deterrent against fraudulent claims. The live verification process is seamless for honest customers but acts as an effective barrier against fraudsters. Our partnership has noticeably improved our claims efficiency and customer satisfaction scores.

— Maxwell Astle, Trust and Safety Analyst, Route

Read the case study

The one step of the claims process that still leaves your platform

Embedded notary infrastructure for total loss, proof of loss and assignment of benefits, configured where your claims workflow already is

One Claim File, No Off-Platform Step

No fax-and-scan cycle, no mobile notary coordinated by hand, and no second system holding half the record. The session starts inside the claim file, and the notarized document, tamper-evident seal and notary journal remain there.

Built for Rising Total-Loss Volume

Every total loss carries a title, POA and lienholder release package. On-demand notary agents handle those packages in-flow, 24/7, in all 50 states so the paperwork scales without carriers or your platform adding staff.

A Feature You Sell, Not a Cost You Absorb

A usage-based, mandatory workflow step your carriers already pay a vendor for somewhere else, moved inside your platform relationship. No notary agent infrastructure for you to build.

Bring Your Own Notary

Carrier staff who already hold commissions keep using them. OneNotary covers overflow, after-hours, other states, and witness requirements. State commissioning, credential checks and training remain our problem, not yours.

Easily embed notarization into your claims workflow

An embeddable UI for claimants and a REST API for developers. Choose how to best integrate, and we'll get it done

Get API KEYs Documentation

Webhooks return the signed PDF, session ID, completion timestamp, IDV/KBA status, recording URL, journal hash, and X.509 metadata straight to your system of record

Compliance and Certifications

SOC2 TYPE II

ISO 27001

MISMO

What our clients say about OneNotary

Our customers speak for us. Just read the reviews

OneNotary gives us the best of both worlds: we use our own notaries when available, while relying on OneNotary for seamless 24/7 coverage. Their APIs and branded experience make the workflow feel fully native to our customers, and their team has been a true partner every step of the way

Chris Steele,
Chief Financial Officer, Alliance Virtual Offices

How OneNotary works inside your claims workflow

Live notarization and a signed, sealed, audit-ready record returned to the claim file, without leaving your platform.